Spedon recognises that SAP systems in companies are mission critical and form the lifeline for crucial business operations and decision making. Spedon's support services are built around the philosophy that the customer 's SAP system is available always on demand .
Once an IT solution is in place, you need to continuously improve your IT solution landscape and optimize all your business-related processes for enhanced performance. Our robust Support Services are offer support, continuous improvement of SAP solution-based landscapes and optimization of all business related processes. We can help you strengthen your competitive position by reducing cost of ownership while improving business performance. We have extended our services around SAP products and solutions to provide organizations such as yours, the ability to benefit from our profound SAP expertise and efficient delivery capabilities. Our expertise touches across verticals be it: manufacturing, retail, finance, IT and we deliver tailor-made solutions that fits your industry profile as well as your business requirement.
Get the support you need to handle both routine system maintenance tasks and unexpected technical issues. Spedon offers:
Technical Support : - We can provide full support for your routine system administration needs, including those related to SAP Basis. Whether you need spot support or full management of your SAP IT infrastructure, we can customize a package to fit your needs.
Application Support : - Spedon also gives you somewhere to turn with functional questions and issues related to your SAP systems. Our expert consultants can configure your new capabilities and resolve your business issues through flexible support programs. We can also deliver the training you need to bring your employees up to speed with SAP.
Ad Hoc and Extended Support : - If you've built a solid internal support structure but still need occasional backup, Spedon's ad hoc and extended support offerings may be the right choice for you. We can provide functional and technical support services that augment your IT team's core skills and extend the range of your services.
Enterprise Support : - Planning on implementing SAP in a large company and need a level of support that can meet your needs? Spedon delivers enterprise-level support that goes above and beyond SAP's enterprise support program to mitigate risk and protect your investment. We include Enterprise Support in the agreement for all our enterprise-level clients